However, the office of the car rental company was closed. It was Sunday, but we had booked and confirmed the car until today. The doorman of the underground car park could not help us either. Eddy then struggled with the car through the narrow streets of the city center, which was a challenge with all the pedestrians, bicycles and cars. But we made it without damage and parked the car in front of our accommodation.
We then contacted the employee of Cuba Incentives and described the problem to him. After about half an hour, he gave us the address of another branch. However, the employee there said that we could not leave the car here either and sent us to a third branch. Fortunately, this branch was just around the corner. After a short wait, an employee actually showed up and we finally got rid of our rental car. However, not without paying the missing gasoline at four times the price.